ZynAfterHours triages every after-hours call, routes urgent cases to the on-call clinician, and schedules next-day appointments — in 15+ languages, with no hold queue.
When a patient cannot reach their care team after hours, they reach the ED instead. 24% of ED visits by adults are for non-urgent conditions that could have been managed in primary care with timely access.
No hold time, no queue. The patient connects to a natural, conversational interaction within seconds of calling.
Applies evidence-based triage protocols in the context of the patient’s known conditions and medication history from the EHR.
Non-urgent concerns that require follow-up are resolved with a confirmed appointment — the patient ends the call knowing when they will be seen.
ZynScribe — Ambient AI clinical documentation that captures SOAP notes in real timeZynAfterHours runs on ZynixLLM and connects to the organization’s EHR and scheduling system. Every interaction is documented. Urgent cases get warm-handoff context.
Care Gap Closure — AI-driven HEDIS and quality gap identification with automated outreachSpanish, Mandarin, Vietnamese, Tagalog, Korean, and more. The interaction language is determined by the patient’s preference — no quality loss.
ZynAuth — Automated prior authorization submission, tracking, and approvalEvery avoidable ED visit has a direct financial cost: shared savings impact, HCAHPS implications, and downstream readmission risk from fragmented emergency care.
All AI Agents — Explore all 12 specialized healthcare AI agentsSchedule a demo to see how ZynAfterHours resolves every after-hours patient call with clinical intelligence.
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