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AI AGENTS

Autonomous AI Agents Built for Healthcare

Purpose-built AI agents that handle scheduling, triage, prior auth, and follow-up—so your staff can focus on patients, not processes.

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15K+ Auths Processed Monthly    94% First-Pass Approval    3min Avg. Submission Time    24/7 Always-On Processing

Meet Your AI Workforce

◆ Prior Auth Agent — Analyzes clinical documentation, maps to payer-specific criteria, compiles supporting evidence, and submits authorization requests automatically. Handles commercial, Medicare, and Medicaid payers across all service lines.

◆ Appeals Agent — When authorizations are denied, the Appeals Agent analyzes denial reasons, gathers additional clinical evidence, drafts peer-to-peer preparation materials, and submits structured appeals with a 78% overturn rate.

◆ Referral Management Agent — Automates specialist referral workflows including insurance verification, clinical summary preparation, and appointment coordination. Ensures patients reach the right provider faster.

◆ Utilization Review Agent — Continuous monitoring of inpatient stays, concurrent review automation, and discharge planning support. Ensures clinical necessity documentation meets payer requirements throughout the episode of care.

How AI Agents Work

1. Intake & Analysis — The agent receives a task (e.g., prior auth request), analyzes the clinical context using ZynixLLM, and identifies the relevant payer criteria, CPT/ICD codes, and supporting documentation needed.

2. Evidence Compilation — Automatically pulls clinical notes, lab results, imaging reports, and medication history from your EHR via certified integrations. Synthesizes a compliant submission package.

3. Execution & Submission — Submits to payer portals, tracks status, responds to information requests, and escalates to human staff only when clinical judgment is required. Orchestrated by Zynix OS.

4. Learning & Improvement — Every outcome feeds back into the agent, improving payer-specific strategies, identifying documentation patterns that drive approvals, and continuously optimizing first-pass rates.

Explore the Zynix Ecosystem

→ Zynix Platform — Unified AI operating system  |  â†’ ZynScribe — Ambient documentation  |  â†’ ZynixLLM — Healthcare language model

→ Health Systems  |  â†’ Health Plans  |  â†’ ACOs & MSOs  |  â†’ Case Studies

Put AI Agents to Work Today

See how autonomous AI agents can eliminate your biggest administrative bottlenecks.

Schedule a Demo    Contact Sales →

HIPAA Compliant · SOC 2 Type II · HITRUST CSF · BAA Available

AI-powered insights to close gaps, reduce inefficiencies, and improve patient care.

Zyncare

Zyngap

Zynauth

Zynschedule

Zyn Afterhour Calls

Zyntriage

Zynpatientengagement
(Coming soon)

ZYNCARE

Intelligent Follow-Up Scheduling

  • Automatically coordinates post-discharge follow-ups by syncing with provider calendars, patient preferences, and clinical urgency—then sends automated reminders to reduce no-shows.

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ZYNGAP

Predictive HCC Gap Detection

  • Machine learning models surface suspect HCC conditions from historical patterns and clinical signals—giving providers the evidence they need to capture accurate risk scores and close documentation gaps.

ZYNAUTH

Prior Authorization Automation

  • Validates eligibility, compiles supporting documentation, and submits authorization requests autonomously—flagging potential rejections before they happen.

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ZYNSCHEDULE

AI-Powered Scheduling

  • Handles appointment booking, rescheduling, and cancellations through AI-driven voice and messaging—integrated with your existing scheduling and EMR systems.

ZYN AFTERHOUR CALL

After-Hours Call Management

  • AI-driven voice agents answer patient calls 24/7, triage urgency, route emergencies, and log messages for next-day follow-up—delivering a seamless patient experience around the clock.

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ZYNTRIAGE

Intelligent Call Triage

  • Natural language understanding identifies caller intent—billing, scheduling, clinical, or urgent—and routes to the right department instantly, while tracking volume trends to optimize staffing.

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