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AI AGENTS

Smarter AI Agents for Better Healthcare Outcomes

Automate workflows, enhance decision-making, and optimize care delivery with AI-driven agents built for healthcare. From risk adjustment to prior authorization, our AI solutions streamline processes with accuracy and efficiency.

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AI-powered insights to close gaps, reduce inefficiencies, and improve patient care.

Zyncare

Zyngap

Zynauth

Zynschedule

Zyn Afterhour Calls

Zyntriage

Zynpatientengagement
(Coming soon)

ZYNCARE

A Follow-Up Scheduling Agent

  • Automatically schedules follow-up appointments after patient discharge based on availability.

  • Syncs with doctors’ calendars to avoid conflicts and optimize scheduling.

  • Aligns follow-up times with patient preferences and availability.

  • Eliminates manual scheduling by automating the entire process.

  • Adjusts appointments dynamically based on last-minute changes in availability.

  • Sends automated appointment reminders to patients and providers to reduce no-shows.

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ZYNGAP

HCC gaps predicting agent

  • Uses machine learning to identify potential suspect HCCs based on historical patterns.

  • Helps providers capture accurate risk scores for proper reimbursement

  • Provides supporting clinical data to validate suspected HCCs.

  • Notifies doctors of newly detected suspect conditions.

  • Allows providers to confirm, deny, or investigate suspect gaps further.

ZYNAUTH

A smart preauth agent

  • Automates the prior authorization process for faster approvals.

  • Instantly checks patient eligibility and coverage details.

  • Identifies potential issues that could lead to claim rejections and suggests corrections.

  • Gathers necessary medical records and submits claims with minimal manual effort.

  • Monitors authorization progress and notifies providers of updates or required actions.

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ZYNSCHEDULE

A Scheduling Agent

  • Automates scheduling, rescheduling, and cancellations with minimal manual effort.

  • Uses AI to handle patient calls, confirm appointments, and send reminders.

  • Integrates with provider schedules to prevent conflicts and optimize bookings.

  • Sends SMS, email, or voice reminders to reduce no-shows.

  • Syncs with medical records and scheduling systems for a smooth workflow.

ZYN AFTERHOUR CALL

Afterhour calls managing agent

  • Automatically answers and manages patient calls outside clinic hours.

  • Determines if a call requires immediate attention and directs it accordingly.

  • Adapts to clinic-specific protocols for handling various patient inquiries.

  • Records patient messages and schedules follow-up calls for the next business day.

  • Provides a seamless experience with natural AI-driven conversations.

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ZYNTRIAGE

An intelligent call routing agent

  • Quickly identifies whether the call is about billing, scheduling, or medical concerns.

  • Ensures patients are connected to the right department without manual intervention.

  • Engages callers naturally to gather necessary details before routing.

  • Organizes and ranks inquiries based on urgency and complexity for efficient handling.

  • Monitors trends in call types and volume to optimize operational efficiency.

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