Customers
ACOs, MSOs, health plans, FQHCs, physician groups and a hospital system, in 30 states. See what each one runs, and what their leaders have said on the record.
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Organizations working with Zynix include
Palm Beach ACO
On the record
Palm Beach ACO and eternalHealth announced their work with Zynix in releases published on Business Wire.
“PBACO is focused on building practical, scalable solutions that help providers succeed in value-based care. We believe this partnership with Zynix AI will strengthen patient outreach, improve follow-through, reduce administrative burden, and support better performance across both quality and cost of care. Importantly, we remain committed to ensuring that automation enhances—rather than compromises—the quality of care delivered to our beneficiaries.”
David Klebonis President & COO, PBACO Holding
Palm Beach Accountable Care Organization and affiliated entities (PBACO Holding) partnered with Zynix in April 2026, starting with outreach for post-discharge follow-up and annual wellness visits. The partnership release describes PBACO Holding as one of the nation’s largest and most successful risk-bearing accountable care organizations.
Read the story → Read the announcement →
“eternalHealth is committed to meeting members where they are with proactive support that improves outcomes and experience. Partnering with Zynix AI strengthens our ability to engage members consistently and efficiently, support our care management teams, and advance our quality goals in Massachusetts and Arizona. Combined with nirvanaHealth’s centralized infrastructure, this partnership helps us deliver high-touch care with smart, modern, and cost-sensitive tools.”
Pooja Ika Founder and CEO, eternalHealth
eternalHealth, a Medicare Advantage plan serving members in Massachusetts and Arizona, has used Zynix outreach and care management workflows since January 1, 2026.
Read the story → Read the announcement →
Customer stories
Pick an organization type, or read them all. Each story names the workflows, who does what, and what changed.
Show stories from
All ACOs Health plans Health systems FQHCs Physician groups
Post-discharge follow-up and annual wellness visit outreach by voice and SMS across PBACO Holding’s affiliated provider network.
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Outreach and care management workflows for Medicare Advantage members in Massachusetts and Arizona.
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After-hours access and preventive outreach for a multilingual patient population.
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Continuous care gap identification and one outreach queue across the ACO’s practices.
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Post-discharge outreach ranked by readmission risk, for an MSSP ACO in Brevard County.
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One data layer, outreach agents and risk analytics across its participating practices.
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Scheduling and reminders across a multi-site practice.
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Health system
Runs post-discharge follow-up, after-hours call handling and ambient documentation on the Zynix platform. ZynScribe notes stay drafts until a physician approves them.
Results on story pages are reported by the customer and dated.
ACOs, MSOs, IPAs and provider organizations beyond the stories above.
Advanced Management
CLSC
GoldenCare ACO
IncentiveCare IPA
NEXT Healthcare Solutions
Professional Radiology
Sunflower ACO
Built for
ACOs TCM, AWVs, HCC and quality gaps →
Health plans Stars, HEDIS gaps and member outreach →
Health systems Post-discharge follow-up and documentation →
Explore more
Platform overview One platform for value-based care operations →
All AI agents How agents work with your care team →
Newsroom Announcements and press releases →
Book 30 minutes with our team. We’ll walk through the outreach, follow-up and documentation workflows these organizations run, on sample data, and map them to your programs.