ANNUAL WELLNESS VISIT OUTREACH
AWV Outreach finds eligible patients, handles the outreach and scheduling, and confirms the visit is completed — so Annual Wellness Visit completion runs on patient volume, not coordinator bandwidth.
The Annual Wellness Visit is one of the highest-leverage opportunities in primary care and ACO quality management. A completed AWV is a quality measure, a revenue event, and a clinical opportunity — all in one visit. National AWV completion rates average 30 to 45% across primary care practices. The gap is not clinical resistance — it is outreach: who is eligible, who has been contacted, and what happened when the patient said they were busy or did not understand what an AWV was.
Connects to ZynGap's identification engine to find every patient eligible for an AWV who has not yet completed one this calendar year. Eligibility is checked against claims, scheduling history, and plan enrollment data.
Two-way engagement that explains what an AWV is, why it matters, and handles the most common patient objections — scheduling barriers, confusion about the visit type, or cost concerns — during the same interaction.
Books the AWV appointment while the patient is engaged — no redirect to the front desk, no second call required. Connected to scheduling systems through ZynSchedule for real-time slot availability.
Tracks the full funnel from eligible patient identification through completed visit — with pre-visit reminders, preparation support, and performance-year management so AWV completion rates are visible in real time.
Find out how AWV Outreach can help your organization turn eligible patients into completed Annual Wellness Visits — at scale.
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