AMISTAD Community Health Center

15+ Languages Supported, 24/7 Multilingual Triage, Preventive Screening Improvement, Reduced Non-Urgent ED Utilization

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The Challenge

AMISTAD Community Health Center faced significant language barriers with English-only services, low preventive screening rates among underserved populations, unidentified SDoH barriers, and growing HRSA UDS reporting pressure.

The Solution

Zynix AI deployed ZynAfterHours for 24/7 multilingual triage in 15+ languages, Preventive & Quality Activation Agents for barrier-aware outreach, and the SDoH Determination Agent to identify social determinants at scale.

Results & Impact

AMISTAD achieved improved preventive screening completion, reduced non-urgent ED visits, stronger HRSA UDS reporting metrics, and SDoH identification at scale across their patient population.

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