AI AGENT
Re-engage patients who are overdue for care visits. Automatically identify patients not seen within defined timeframes, conduct personalized outreach campaigns, and bring patients back into active care.
The Patients Not Seen Outreach Agent continuously monitors your patient panel to identify individuals who have not been seen within clinically appropriate timeframes, then launches targeted re-engagement campaigns to bring them back into care.
Continuously scans your attributed patient panel against claims and encounter data to identify patients not seen within configurable timeframes.
Prioritizes outreach based on clinical risk scores, chronic conditions, open care gaps, and attribution status to contact high-risk patients first.
Sends tailored messages via SMS, voice, and digital channels that reference the patient's care history and specific needs, improving response rates over generic campaigns.
Once a patient responds, the agent transitions into scheduling mode — finding available slots, booking appointments, and sending confirmations without staff involvement.
See how the Patients Not Seen Outreach Agent can help your organization re-engage patients who have fallen out of care and improve panel retention.
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