Customer stories
Palm Beach ACO, West Florida ACO, Space Coast ACO and Central Florida ACO run post-discharge follow-up, wellness visits and gap work on the Zynix platform.
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Post-discharge follow-up and annual wellness visit outreach by voice and SMS across PBACO Holding’s affiliated provider network.
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Continuous care gap identification and one outreach queue across the ACO’s practices.
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Post-discharge outreach ranked by readmission risk, for an MSSP ACO in Brevard County.
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One data layer, outreach agents and risk analytics across its participating practices.
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On the record
“PBACO is focused on building practical, scalable solutions that help providers succeed in value-based care. We believe this partnership with Zynix AI will strengthen patient outreach, improve follow-through, reduce administrative burden, and support better performance across both quality and cost of care. Importantly, we remain committed to ensuring that automation enhances—rather than compromises—the quality of care delivered to our beneficiaries.”
David Klebonis President & COO, PBACO Holding
Palm Beach Accountable Care Organization and affiliated entities (PBACO Holding) partnered with Zynix in April 2026, starting with outreach for post-discharge follow-up and annual wellness visits. The partnership release describes PBACO Holding as one of the nation’s largest and most successful risk-bearing accountable care organizations.
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ACOs on Zynix
Post-discharge follow-up, wellness visits and HCC gap closure across an attributed panel. Agents handle outreach, scheduling and reminders; licensed clinical staff keep every clinical decision.
Workflows, step by step
Post-discharge outreach and TCM follow-up →
HCC gap closure and documentation →
Outreach before a clinical event →
Customer stories How value-based care teams use Zynix →
Platform overview One platform for value-based care operations →
All AI agents How agents work with your care team →
Newsroom Announcements and press releases →
We’ll walk through post-discharge follow-up, wellness visits and HCC gap closure on sample data, then map them to your contracts and programs.